About Payment
How can I pay my order?
For all international order: PAYPAL
For local order (Hong Kong only): PAYME, FPS & ATM transfer
For customer choose to paid with PAYME, FPS or ATM transfer, order will be cancelled if you failed to finish payment withing 5 Days.
About Delivery & Shipping
Do you ship internationally?
Yes, we offer worldwide shipping .
How long does it take before my order gets shipped?
We are aiming to have your order ready within 7-14 days. Normally your order will ship on the coming Saturday if the post office is opening…
After the goods are dispatched, how long does for shipping to deliver the package?
For EMS – 2~4 Days depends on your location
For E-express – 7~14 Days depends on your location
For SF express (Hong Kong only) – 1-2 Days
How can I check my order status?
After you order is being shipped, an Email with tracking code will send to your email account. You can then trace your order with the code we provided.
Import Taxes & Duties
Some cities / areas / countries outside the United States may require import tax, duties and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination location. For further details of charges, please contact your local Customs office directly.
Returns & Cancel order
Can I returns or cancel my order?
Since all products are handmade, therefore we do not accept cancel or returning order. Please consider carefully before you place the order.
Can I change my shipping information after I place my order?
Due to the cart system, we can not accept any changes after all order is placed.